Introduction
Acupuncture Divine Flow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website acupunctureflow.net or use our services at our Schaumburg, IL location.
By using our website or booking an appointment, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name, email address, and phone number when you book an appointment, submit a contact form, or subscribe to communications
- Health and medical information you share during intake forms and consultations
- Payment information processed through our secure booking system (Jane App)
Information Collected Automatically:
- Browser type, device type, and operating system
- IP address and general geographic location
- Pages visited, time spent on pages, and referring websites
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Schedule and manage your appointments
- Provide acupuncture and wellness services
- Communicate with you about your care, appointments, and follow-ups
- Process payments securely
- Improve our website and user experience
- Send occasional wellness tips or practice updates (only with your consent)
- Comply with legal and regulatory requirements
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Health Information (HIPAA)
As a licensed healthcare provider, Hristina Dimova, L.Ac. is committed to protecting your health information in accordance with applicable state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Your health information is used solely for treatment, payment, and healthcare operations. We do not share your health information with third parties except as required for your care, with your written consent, or as required by law.
A separate Notice of Privacy Practices is available at our office and upon request.
Third-Party Services
Our website and practice use the following third-party services:
- Jane App – Online appointment booking and patient management. Jane App has its own privacy policy governing the data collected through their platform.
- Google Analytics – Website traffic analysis. Data is collected anonymously and not personally identifiable.
- LiteSpeed Cache – Website performance optimization.
- Yoast SEO – Search engine optimization (no personal data collected).
We encourage you to review the privacy policies of these third-party services.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.
You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Request a copy of your health records in accordance with HIPAA
To exercise any of these rights, contact us at the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Acupuncture Divine Flow 1340 Remington Rd, Suite C Schaumburg, IL 60173 Phone: 872-806-7191 Website: acupunctureflow.net
Effective Date: February 2026